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Message flow automation gets rid of many potentially serious problems. But what about situations in which a message is expected but doesn’t appear? Who will spot that? IPC will. Its acuity and regime of total control give you peace of mind and a superior perspective. The IPC Incentage Process Cockpit masters all messaging processes and losslessly monitors traffic. It gives you the assurance of having your communication under control. |
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The Issue
Many institutions in the financial industry seem to be flying blind with regards to their message flows. Automated high-level monitoring of global and all-embracing message flows on a realtime basis, with drill-down facilities wherever and whenever needed, are not the order of the day.
- You would like to know anytime if messages are late, if a queue is building up, if there is a message traffic jam, if there are “non events”, all with a single and simple monitoring GUI providing visual and electronic alerts and automated escalation procedures for any action defined by you … but can’t because the necessary infrastructure is not in place?
- Monitoring infrastructures available today often are cumbersome, more often than not based on batch operations, lacking any visual or electronic alerts, and seldom offering facilities to find out where a defaulted message or jammed message queue is hanging and what the problem is.
- Process flows are often spread across multiple business units both inside and outside the organization and some processes are even outsourced. New business models create the need for new business activity monitoring models.
- SLAs in messaging and business flow management have to be measured against their target levels, but hardly any monitoring applications are in a position to measure the timely behaviour of business flows.
Solution
IPC Incentage Process Cockpit gives you control over automated business processes and service quality. With IPC you know immediately if there is a business transaction blocked or performance is below agreed SLAs anywhere in your IT infrastructure. IPC protects you from reputational and financial risk.
- Process visualisation and control for dashboards
- Uniform monitoring and alert generation
- Status monitoring and aggregation of system infrastructure
- Data flow monitoring
- Process control
- Information flow control
- Performance optimised partial parsing
- Automatically generated documentation
- No programming required
- Easy to learn and use
- Multi-lingual RulesStudio
- Reliable and efficient
One view on your current message flows? IPC Incentage Process Cockpit masters all messaging processes and losslessly monitors traffic. It gives you the assurance of having your communication under control.
Benefits
- IPC collects information flows, statuses and events, processes this information and provides a view of the business activity from different angles:
- Are all business processes active?
- Is any business transaction stuck?
- Are there processing bottlenecks?
- Are there data quality issues?
- Is there a failure or error?
- Is an expected event missing?
- Where is a specific transaction in the actual business flow? and what status does it have?
- Who is fixing a specific problem?
- Are SLA’s met?
- IPC reduces costs, financial risks and reputation risks and increases speed of operations, flexibility and data quality. It avoids problems pro-actively and helps to establish risk management procedures for messaging and business process flows.
- Increased flexibility in handling evolving standards
- Quicker adoption of new systems
- Advanced business process and components quality measurement
