Enabling Outsourcing

Maerki Baumann (http://www.mbczh.ch), a leading independent Zurich Private Bank
offers high-quality services to wealthy individuals, asset managers and
institutional investors. The banks long-term success has been built on customer
care which is maximized through professionalism, flexibility and quality. Maerki
Baumann has identified technological leadership as a crucial ingredient in its
service and success. While facing increased global competition in private
banking and trading, they have set electronic trading and a high level of STP
(straight-through-processing) as a strategic success factor. Maerki Baumann
offers banks, asset managers and other financial service providers a fully
functional electronic trading operation - including all required interfaces.
Clients who avail of this service benefit from superior service with very low
transaction costs. Maerki Baumann's constantly strives to maintain its fist
class image both in Switzerland and internationally.
The Problem
Maerki Baumanns' primary focus is on the service that it can offer to its
customers. In order to further increase the efficiency and quality of that
service, they have decided to outsource forex trading on behalf of their
customers to UBS Warburg. The bank is using IBM's OTMS (order transport and
management system) to manage its orders. The interface to the OTMS system is
built on the FIX protocol suite of messages - whereas the interface to UBS
Warburg is based on XML. The bank needed a solution that would allow them to
benefit from OTMS while using the XML feeds of UBS Warburg.
The Solution
|
"A careful examination of the INCENTAGE Middleware Suite has
shown that it complies with our high standards. With INCENTAGE we
have a highly motivated team on the supplier side that provides us
with excellent support which we consider very important."
Maerki Baumann & Co AG, René Hertach,
Mitglied der Direktion
|
The Java based INCENTAGE Middleware Suite is highly business oriented and
thus provides the flexibility needed to address these issues. Using the Rules
Studio of INCENTAGE, a solution was created which allows requests, orders and
quotes to be sent electronically to UBS Warburg and in turn allows the receipt
of confirmations and quotes. INCENTAGE was also used to ensure that connections
are activate and available by controlling heartbeats with UBS Warburg. As well
as controlling the information flow, INCENTAGE straight-through-processing (STP)
covers aspects such as security and reliability. It controls all involved
components and their connections, raising alerts if something goes wrong and
automatically initiating action to ensure proper operation while maintaining
transactional safety. It does all of this while requiring the minimum of
administrational effort.Background
The central requirement of Maerki Baumann is that it can focus on the
efficient management of its core activities. Excellent interface management
makes this possible.

INCENTAGE is used to implement the interface between OTMS and UBS Warburg
using MQSeries over SSH to guarantee message delivery. Rules have been specified
within INCENTAGE to ensure that the messages are correctly formatted in the FIX
standard when communicating with OTMS and in XML when communication with the UBS
Warburg system. INCENTAGEs' heavy investment into features such as ease of
navigation and automatic generation of documentation of the conversion rules has
paid off in projects such as this. As well as facilitating the intuitive entry
of rules, the software provides navigation, documentation and automatic
comparison of versions of the rules. INCENTAGE has also developed a
comprehensive project methodology. As a result of using the methodology, the
risks associated with a quick installation and implementation were always fully
under control. The project lasted just a few days and was always fully
documented thanks to the integrated INCENTAGE quality management processes.
Thus, communication with the development and testing departments was always
accurate and under control. The most important success factor was the highly
motivated and competent team which was formed quickly from the experts of Maerki
Baumann and INCENTAGE.
For more information please contact
us. Download
pdf version of this success story.
Download
german version of this success story.
|